MTM wrote:
HOG WASH ! No money is being spent on improving the Alarm Companies. ... But there are so few Alarm Companies that even provide a basic service -- that what the consumer gets is a "False" BO Alarm -- that ends up being fined by the Police who have to respond to a false call instead of catching the bad guys and protecting the public. They should outlaw Alarm Companies. Alot of the members of the group have a background as a dispatcher, police officer or radio tech. .... When was the last time you called 911 when you heard a car alarm or 'ringer' business alarm???
Some of us also have backgrounds in the Alarm Industry.
Sorry MTM, but I have to disagree with much of this one (I usually DO agree with your posts tho')
While it is very accurate to say that the vast majority of alarm calls into a PSAP are bogus, to blame the companies is NOT accurate.
Statistically, customer error is the SINGLE LARGEST SOURCE of false alarms. You will find this to be true anywhere statistics are kept on this type of problem.
In the 1980's this may not have been the case. Glassbreak detectors would trip when the phone rang or from some punk squealing tires in the parking lot. PIR motion sensors were new,and boy did they SUCK!
However technology has come a long way. I have 2 motion sensors in my home that have not false tripped even once in the last four years, even though I have a CAT that runs in front of it. Advertised as "Pet Proof", and I can attest that it IS pet proof.
False alarms are still a problem, but to blame Alarm Companies, and then to say they should be "outlawed" is inaccurate and unfair.
Admittedly, I am VERY HAPPY to be out of that business (radios are MUCH more fun, and profitable!).
Personally I do agree with the restriction of dispatch on alarms until after verification of an event. It sucks, but hey, it has spawned a whole new industry, 'alarm responders'. And it will be very tough to "outsource" those jobs!!!
Best regards...
Remember: "Fight Crime, SHOOT BACK!"