Yep and it's hard to quantify or connect every little issue to a directly related radio problem. If the article is correct, and they've had issues (over time) where they've lost their radio service, then yes, it's a problem. However, I'm sure Harris is competent enough to figure out what's going on.

That being said, the ever-increasing technology that we use is getting more and more complex. Issues take time to resolve within complex systems, etc. Unlike the old days where it just "worked" or it didn't -- and you could just replace a part. A lot of people still don't understand this point.

Adequate planning and contingency-planning is the key to success or failure. Competent engineers help too. :)